This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website. In this Privacy Policy we, us, or our means Once Upon an Artisan (ABN 52192358388)

Personal information

The types of personal information we may collect about you include Your name, your contact details, including email address, mailing address, street address and/or telephone number; your age and/or date of birth; your credit card details; your demographic information, such as postcode; information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, and the type of operating system you are using and the domain name of your Internet service provider.

Collection and use of personal information

We may collect, hold, use and disclose personal information for the following purposes: to enable you to access and use our Site, associated applications and associated social media platforms; to contact and communicate with you; for internal record-keeping and administrative purposes; for analytics, market research and business development, including to operate and improve our Site, associated applications and associated social media platforms; for advertising and marketing (if applicable) and to comply with our legal obligations and resolve any disputes that we may have.

Disclosure of personal information to third parties

We may disclose personal information to:  

Courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you; law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights.

Your rights and controlling your personal information

Choice and consent: Please read this Privacy Policy carefully. By providing personal information to us, you understand we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of this Site or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such a person’s consent to provide the personal information to us.

Restrict: You may choose to restrict the collection or use of your personal information.  If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us or emailing us at hola@onceuponanartisan.com

Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us or email us at hola@onceuponanartisan.com

Storage and security

We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

Cookies

We may use cookies on our Site from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our Site with personal information, this information may be linked to the data stored in the cookie.

Links to other websites

Our Site may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.

Amendments to this Privacy Policy

We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our Site. We recommend you check our Site regularly to ensure you are aware of our current Privacy Policy.

For any questions or notices, please contact us at:

Once Upon an Artisan (ABN 52192358388)

Email: hola@onceuponanartisan.com